Satisfaction Levels

After each course participants are asked to provide an evaluation. We use this information to assess our performance, provide an impetus for improvement and to review specific areas with individuals if necessary.

Courses are assessed in a number of areas:

• Course overall
• Relevance to job
• Course content
• Pace of the course
• Instructors knowledge

• Techniques used
• Presentation materials
• Equipment
• Catering
• Objectives