Service management

Research, Points of View, Advice & tips

Here we share with you our expertise, insight and comments on the challenges facing manufacturing industry in the UK.

 

Date

Abstract 

Format


 Link
2013
'Servitisation' - In this article The Manufacturer's Jane Gray looks into the practicalities of selling services as a route to enhanced revenues and growth and Gary Wyles considers the additional skills sets that will be required of employees.
Article
Online
2007
In this article from Service Management Magazine, Festo Didactic's Mark Hemming argues that service engineers must aquire new skills as their role continues to evolve.
Article
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