Post course clinic.pdf

Target Group

Generally, the clinic format is most effective in situations where four or more people from the client have attended the same training.  Tailored coaching services are avaiable for smaller groups or individuals.

Outcomes:

• Full feedback on the effectiveness of the training.
• Assist in the implementation of training processes and procedures.
• Build awareness of individual attendees' skills and knowledge.
• Accelerate and increase the transfer of acquired knowledge and skills into practice.
• Identify and help address personal support required to transfer training into practice.
• Guide the client on how best to continue development programs in support of the business goals. 

Duration

Clinics are offered in either full or half day format, depending upon the number of individuals to be supported and the needs of the client.

In order to get the maximum benefit from any investment in training, it is important that the skills and knowledge learned during the training area  effectively applied and practiced in the workplace as soon and as often as possible.  The Post Course Clinic is designed to assist in the transfer of skills and knowledge into practice.

Clinic Structure

The clinic takes place at the client's site.  It is important to be as close as possible to the working environment for which the training has been planned.

Initial Consultation

A meeting with the person who organised the orginal training provides initial feedback on the course and attendees.  It provides an opportunity to discuss reactions and feedback from the course participants.

Certificate Presentations:

City & Guilds or other certificates are presented as appropriate.  It is often forgotten that it is not only the employer who makes an investment in training.  The attendees invest their own effort and time.  Recognition of such effort can help enhance the learning process fo the individual resulting in  greater commitment and motivation to fully utilise the training experience.

Open Surgery:

Course participants are able to visit the specialist trainer to discuss any issues or difficulties that may have arisen when transferring the training to their workplace.  Using material from the training the trainer provides specialist coaching advice to assist understanding in relation to the client's own applications.

House Calls: 

The specialist trainer is available to visit course attendees in their workplace.  This enables the trainees to discuss and show specific applications or situations that continue to provide a challenge.

Health Check (Optional)

During the contact with course participants, the trainer will introduce questions which form part of a structured survey.  This will allow the opinions of the training personnel, coaching support and related operational challenges to be collated in order to assist the client in determining the direction of ongoing development programs in alignment with business objectives.

Follow up consultation:

A closing meeting with the repsonsible manager will confirm support provided, discuss feedback received on the day, pass on any observations and make recommendations, where appropriate.

For more information, or to make a booking please contact the Business Centre on (01604) 667584, or alternatively e-mail business_centre@festo.com.